A few years ago I made a quick little video on our longer pearl drop earrings and hopefully those who haven’t see it yet may enjoy it. I was discussing earrings I use with clip ons but explained that we have the same style with a post.
Kate Middleton the Duchess of Cambridge is such an icon and often wears a pearl Earring. Amongst her collection, is a gold hoop white drop pearl earring that is often part of her best loved and most worn accessories.
I have always loved a hoop pearl earring and have just re made this style again. Finding a good matching set of full drop pearls in nice quality is not easy. I think I have chosen well, as, as we know, to match pearls into perfect sets, is darn near impossible.
Here are the two new sets I have just places on my Etsy store Julleen Jewels.
Before purchasing online you should always check out the Feedback. On each store site they should have a Comment of Feedback tab for the public to view.
I am very happy to report that many of my customers have told me they chose me, as they loved my designs but also because I have a good view-able Feedback section on each of my sites.
I am sure that buying online is easier today than it has ever been but still you need to be able to trust your seller and then you can safely buy from all over the world. Although many of my items are very affordable every once and a while I get one customer who wants something quite expensive and getting it to them safely is essential.
I am happy for all to see the Feedback on www.julleen.com and my Etsy store and for those who would like to go straight there now – here’s where to go
I really like working on the Etsy platform, as besides getting to share this site with other pearl jewellery designers, there is plenty of competition amongst us and this means striving, to be the best one can possibly be, to our customers and for the pearl jewellery industry, as a whole.
Contrary to popular belief, I think China has made we “old hands” in the pearl jewellery trade, more focused and deliberate, in giving the public a better taste of how Australian designers do things. We humanize the online sale when we take time to chat to our clients. No quick sell! for us, or for me anyway, I like seeing return business and this is my way of establishing that.
My followers are growing and it’s fun to see what other artisans do and know that my designs really are up to that competition.
Going back to the quote – keeping it human – I often re-read my feedback to see why my customers feel as they do, about the service I offer. When they honor me by purchasing an item of jewellery from the Julleen Jewels store on Etsy, then I repay that with listening to them. Hey, this is not to say each customer likes to chat or has the time, many sales have been made in a blink of any eye, in-fact 98%, however, I will let everyone know that I will go that extra mile for even the smallest of sales.
I try to give better service than the retail stores in the mall as people can’t touch and feel my jewellery. Jewellery is a tactile item and so to compensate, my clients get to see close ups of the item and nothing is too much for me to make sure my customer feels safe and secure buying on line.
And so in my way I think I am definitely sticking to – keeping it human.